Common queries answered
Frequently asked Questions
Shipping time depends on your location.
For United States orders, please allow 7-18 business days (average) for the items to arrive.
For Canada, Australian, and New Zealand orders, please allow 14-26 business day (average) for items to arrive
For United Kingdom orders, please allow 4-6 weeks for your order to arrive. Due to custom policies of United Kingdom, our deliveries to the U.K take the longest.
We are committed to providing you with the absolute best products, and it’s our responsibility to replace your item(s) for any of the following reasons:
– The product is flawed
– The print quality is poor
– The product you received is different from the product originally represented on our site
Please email us at: [email protected], provide a photo of the product you received along with detail shots you wish to include. We need these information as proof to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.
Tracking numbers are included in your shipping confirmation email. Alternatively, you may use below links to track down your parcel(s).
- https://www.usps.com/ (for US customers only)
- https://www.fedex.com/fedextrack
- https://www.17track.net/en
Contact us via email [email protected]
Contact us via email [email protected]. We will contact and assist you soon.
We shipped these countries:
United States, Canada, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Austria, Belgium, Bulgaria, Croatia, France, Georgia, Germany, Greece, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, Turkey, United Kingdom, Australia, New Zealand, Israel, Costa Rica
Still need help?
Get in touch with us
If You Have Any Questions, Feel Free To Contact Us. Email: [email protected]
IMPORTANT: SHIPPING DELIVERY DELAYS 2022 (Updated)
Due to the COVID-19 pandemic (Omicron), the Countries are restricting cross-border travel during the pandemic and have reduced air freight routes allowed into the US, EU, AUS and other regions.